Orlando, Florida – October 23, 2012
The Florida Writer’s Association announced at their annual banquet that “You Have to Say the Words” An Integrity-Based Approach for Tackling Tough Conversations and Maximizing Performance has won a prestigious 2012 Royal Palm Literary Award.
Kathy Ryan’s compelling book gives leaders the tools and skills they need to provide their employees with impactful and effective feedback. Kathy draws from her 25 years experience in coaching and Human Resources to provide practical, real world advice for leaders looking to build trust, credibility and effectively address performance and behavior issues.
Whether driven by a lack of confidence, a fear of conflict, or a desire to be liked by their people, many managers stop just short of “saying the words” employees need to hear most to improve their performance and possibly, save their jobs. As the author points out, “By finding the courage and developing the skills needed to deliver honest and direct feedback, managers elevate their leadership and positively impact productivity, performance and the overall morale of their team. It boils down to six little words that make all the difference. YOU HAVE TO SAY THE WORDS.”
You Have to Say the Words is an essential resource for managers at all levels, human resources professionals, trainers, educators and others searching for the tools needed to provide impactful feedback. Dave Ulrich, author of 23 books on human resources management and leadership, including the Wall Street Journal best-seller The Why of Work says, “Kathy Ryan wisely and caringly advises leaders not only on what to say, but how and when to say it. This book is filled with engaging and recognizable stories coupled with specific tips and “how-to’s” on productive conversations with employees. Any leader who struggles with the un-enviable but critical task of providing feedback will find value from this book.”
You Have to Say the Words can be purchased online at www.AchievementPress.com or from your favorite book retailer.
Invite the author to speak to your group or book a workshop for your team today! Contact the author at Kathy@PinnacleCoachingGroup.com or call 407-932-0682.